Strategy Memovalidationtrustgovernance
Validation is a product capability
In high-stakes domains, evidence and accountability are part of the platform—not a side project.
The thesis
Validation is not a phase at the end. It’s a capability you build into the product lifecycle—so teams can trust the system, iterate safely, and scale responsibly.
What “validation” means in practice
- Real-world evaluation: behavior under realistic conditions, not demo prompts.
- End-to-end experience: how the capability changes decisions and work—not just output quality.
- Clinician-in-the-loop: structured review that clarifies accountability.
Practical building blocks
- A shared evaluation rubric (what “good” means)
- Pre-release gates (what must be true before rollout)
- Monitoring and escalation paths (what happens when the system is wrong)
- A learning loop (how feedback changes the system)
Why this matters
When evidence is designed into the platform, teams can move faster and safer.