Playbookgovernancemonitoringlifecycle
Governance & monitoring template
A lightweight template for guardrails, escalation, and lifecycle accountability.
What to define
- Ownership: who is accountable for accuracy, safety, and adoption
- Escalation: what happens when the system is wrong
- Monitoring: what gets logged and alerted on
Suggested sections
1) Policy
- Allowed uses and disallowed uses
- Required human oversight
2) KPIs
- Impact KPIs (burden reduction, throughput, consistency)
- Safety KPIs (incident rate, escalation rate)
- Adoption KPIs (usage, completion, satisfaction)
3) Incident response
- Severity levels
- Rollback / disable strategy
- Communications plan
4) Change control
- Versioning
- Review gates
- Auditability